PROS

• Evolution Live Casino
• Wide range of payment options
• Online since 2005

Cons

• Low maximum withdrawal limits
• Customer support not available 24/7

Betwinner Casino Review

Betwinner is operated by Aspire Global International, a company which was founded in 2005, offers “all-in-one” solution for online gaming operators, and manages other well-rated casino brands such as Barbados Casino and Viking Slots. Betwinner, also in existence since 2005 (which on its own vouches for its reliability), conducts its operations with two trustworthy licenses, one issued by the MGA and the other by the UKGC. On top, the Casino is recommended by The Pogg, which is a relatively rare privilege.

The usual 128-bit SSL encryption technology is used to safeguard sensitive data transferred over the internet to the Casino’s firewall-protected server, and random game outcomes are ensured by the use of a 1-in-3 statistic, verified independently by iTech Labs.

Let’s start with the hook designed to reel you in. Betwinner will tempt you to open an account and start funding it with real money by offering 100% bonus up to €200 plus 100 Free Spins. Bonus money and the first 20 spins will become available once you make the first deposit of €10 or more, another 40 free games will be given after depositing at least €20 on the second day, and a further batch of 40 spins upon deposit made on the third day. Both the bonus and free spin wins have to be wagered 35 times before you’ll get to cash out.

As of July 2019, new UK players can make use of a 100% welcome bonus up to £50 + 100 spins. A minimum deposit required is £10 and to get 100 free spins, you need to make three deposits. The welcome bonus is subject to a 35x wagering requirement. 18+, T&Cs apply. www.begambleaware.org

Beyond the welcome offer, there’s a limited supply of ongoing deals. You’ll get to collect Sunday free spins, participate in tournaments and an occasional challenge, and draw in friends to earn yourself a €25 bonus for each of them who joins and funds their account with €25 or more.

Making the first deposit will automatically qualify you for the Reward Points program which credits 1 point for every €40 wagered. Once the requested minimum has been accumulated, you’ll be able to redeem your points for bonus money. Your Total Reward Points will determine which level of the 7-tiered loyalty ladder you’ll occupy, and as is usually the case, the higher up one is, the better are the rewards. If you want to benefit from express withdrawals, higher transaction limits, personalised offers and monthly cashbacks, better make sure to get invited to join one of the top three levels – Platinum, Premium or Prestige.

Software & Games

Mobile Casino

If you like what Betwinner has to offer and don’t want to be separated from your favorite games more than you can help, feel free to access the Casino’s mobile site with any of Apple devices, Androids, Blackberry or Windows phone. There are no special apps; your mobile browser will quickly provide access to about 350 slots and the same live games as in the desktop version. The layout of the website remains almost the same and offers identical functionalities.

Banking

The operator has ensured quite a few deposit methods to pick from, including credit and debit cards, E-wallets, instant banking and two mobile payment options, Siru being one of them. If you like using mobile devices to play casino games, you’ll find Siru Mobile to be a convenient deposit method which will charge you through your phone bill.

At Betwinner wagers can be made in 9 different currencies, namely USD, EUR, GBP, DKK, NOK, SEK, BRL, CAD or AUD. While the minimum cash-out amount for all methods other than wire transfer is set at a decent $10, you won’t be allowed to collect more than (very modest) $7,000 per month. This will likely be an immediate turn-off for high rollers. Withdrawal requests are processed within 2 business days, and in order to cash out, a player has to first make at least one deposit.

Customer Support

Betwinner’s FAQ list and Help section are holding a good amount of useful information, and having gone through makes it unlikely you’ll need to contact customer support team anytime soon. If ever you do need to communicate with them personally, you’ll be able to do so by email or Live Chat. The latter is super-easy to access – just click on the phone held by the friendly parrot on the right side of your screen. Do note that Betwinner’s support agents work during limited hours only, and if you’re looking for assistance outside of these, perhaps you could try sending a message via Facebook or Twitter; guys and girls dealing with social media are known to be active during all kinds of hours.

Verdict

Betwinner has quite a few things working in its favour: trustworthy licenses and its longevity vouch for its reliability, and some of the best developers have ensured the Casino’s gaming catalogue is filled with great products. Shame there’s not more of them, though, as these days a couple of hundred gaming options is simply not enough. While the number and diversity of banking methods make payments easy and convenient, the maximum cash-out limit is set way too low. Finally, we know online gamers like to play at different times of day and night, so we’d expect the support staff to be available whenever one of them might be needing help. We’d hate to see such a mature gaming site lose relevance, but it might happen should Betwinner fail to make some upgrades in not-too-distant future.

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